Most AI tools for customer operations quietly become a second system of record. We built oHallo to model nothing — to dispatch to your own systems and enforce your policies in deterministic code. Why the boundary is the product.
AI transformed software development almost overnight. So why hasn't it done the same for the rest of the enterprise world? The answer isn't about AI capability — it's about prerequisites.
When MCP connects knowledge across silos in large healthcare and medtech companies, something more significant than efficiency emerges. A look at what these organisations become when the full picture is always present.
Large healthcare and medtech companies are not short of data. They are short of the organisational structure to let it move. MCP is the technical unlock — but the harder question is structural.
The MCP architecture for large organisations is shaped by what already exists. A look at the gateway model, federated domain ownership, the legacy interface pattern, and the phased rollout that builds organisational trust.
How we built a production computer vision service on a Chinese 8B parameter model that costs almost nothing — and why that was the right engineering decision.
What changed our output quality when building a production platform with Claude was not better prompting. It was explicit verification, built into every task definition.
A look at how large organisations are adopting AI at the infrastructure level, not just the application layer.
The /insights command in Claude Code holds up a mirror. What you see reflected back is more interesting than you might expect.
How AI changes the rhythm of building products — and what that means for teams, processes, and the definition of done.
Why platform teams build for everyone and end up serving no one — and how to escape the trap.